We take care to ensure your tea and accessories are packed safely and with attention to detail. Orders are not shipped on Sundays and public holidays.

Shipping Rates & Delivery Times
Local Shipping Singapore
> Flat Rate: $6.50 for orders under $100
> Free Shipping: For orders of $100 or more
> Estimated delivery: 3–5 business days

Express Shipping
We offer express shipping options at additional charge. Please contact us at hello@yixingxuan-teahouse.com for more details.

Please note: During peak seasons or holidays, delays may occur. We’ll always keep you informed and do our best to ensure timely delivery.

International Shipping
> Available to select countries
> Rates and delivery times vary by destination and are calculated at checkout
> Customs duties and import taxes (if applicable) are the responsibility of the customer

Tracking Your Order
Once your order has been shipped, you’ll receive a tracking number by email. You may also log into your account to check your order status.

Lost or Damaged Packages
If your package is lost or arrives damaged, please email us at hello@yixingxuan-teahouse.com within 7 days of delivery. We will work quickly to resolve the issue or replace your order.